Shipping and Returns
Shipping
At SOUCY, we take pride in crafting your custom bridal and evening wear designs with meticulous care and precision. Each piece is made to order, requiring 8 to 10 weeks for production. Once completed, your order will be shipped via FedEx, with an estimated delivery time of 1 to 2 weeks.
While every effort is made to ensure your order reaches you, please note that SOUCY is not responsible for any delays caused by unforeseen circumstances, including customs clearance or carrier disruptions.
Returns
Due to the bespoke nature of our designs, we do not accept returns or exchanges. We encourage you to review your measurements and design details carefully before placing your order. Our team is always available to guide you through the process and answer any questions.
Disclaimer
Please be aware that SOUCY does not assume responsibility for reimbursement or compensation in the event that any package is lost, stolen, or mishandled during transit.
Thank you for choosing Soucy to create something truly special.